Infrastructure

After human capital, infrastructure is the most valued asset in the IT department. It represents a significant investment, and in the event of a failure, can cause substantial operational and financial loses. Global View Infrastructure Managed Services focus on planning and improvement of the infrastructure in your IT environment to improve functionality and create costs savings for your organization.

• Vendor Maintenance Management—Manage and act on your behalf to address vendor product issues that your maintenance contracts cover and support
• Remote Management Services —Monitoring or call-in support for your network environment so that you have access to uptime, performance, and device availability
• Incident Mitigation—Remediation for LAN/WAN switches, routers, and firewall problems to minimize any issues in your environment including working with you ISP or provider to remediate circuit problems
• Network Configuration Backup—Keep configuration information up to date to ensure that infrastructure is being used to its full potential